Our return policy: Gold Diamond & Co does not take refunds, but we do allow exchanges within 14 days of the purchase date. In the event you are dissatisfied your item for any reason, we will allow you to exchange your item for any item of the same price. Jewelry items can be exchanged for jewelry, and watches can be exchanged towards watches or jewelry. Jewelry cannot be exchanged towards a watch.
If you are sending an item back for an exchange, you must first request an RMA number for your package. You can do so by contacting us by phone or email at +1 678-862-3490 or firstname.lastname@example.org. Please insure the package for the full purchase price. For security reasons, do not disclose the contents when insuring the package. Gold Diamond & Co is not responsible for any loss or damage that occurs during shipping. All returns must be accompanied by the original sales receipt or order number. Please mail the package to the address below and confirm that your name and address are clearly printed on the outside of the package.
Gold Diamond & Co
2860 Cumberland Mall,
Atlanta, Georgia 30339
+1 678 862 3490
Gold Diamond & Co will contact you upon receipt of the package. We must confirm that the returned jewelry has not been damaged, or suffered excessive wear and tear during the 14-day period. All items must arrive back at Gold Diamond & Co in original condition.